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Kanzaki Specialty Papers is committed to manufacturing and distributing quality surface-coated materials in an atmosphere driven by cost-effective production and full utilization of its human resources.


Kanzaki Specialty Papers is a leading name in the direct thermal paper manufacturing industry. Since 1986, we have been a wholly-owned subsidiary of Oji Imaging Media Co., Ltd. in Japan, the third largest producer of paper in the world. We work in tandem with our international family of we have enough experience, knowledge, and resources to deliver the best paper solutions to our customers. Our mission is to create sustainable paper products that are both environmentally responsible and meet the high standards of our customers.


Nestled in the Appalachian foothills of central New England, our facility celebrates a rich history of industrial innovation. Speak more to the history of the town and the building and how Kanzaki and the Town of Ware have worked together to evolve with each other.

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Our Values

  • Leadership in quality has been established as a top priority that will make Kanzaki Specialty Papers the preferred supplier to our customers

  • We provide products that meet the needs and expectations of our customers

  • Kanzaki involves employees in the never-ending pursuit of continuous improvement in quality and efficiency of operations within the company

  • We are committed to providing a safe working environment for all employees

  • Accepts risks and aggressively pursue innovation as a means to improvement

  • Establish our manufacturing, marketing, technical, and customer service processes to ensure satisfaction towards all our customers

Management Principles

  • Our fundamental premise is that we can improve on the current level of performance

  • Achieve continual improvement in quality and efficiency

  • Involve customers in establishing requirements and specifications

  • Institute ongoing, formal mechanisms for customer feedback on quality

  • Adopt the approach of defect prevention rather than defect detection

  • Foster teamwork in and between departments

  • Improve cost effectiveness by involving the employees at Kanzaki in identifying and resolving problems

  • Foster an environment free of fear by encouraging open communication and employee involvement

  • Hire the very best people available, and provide them with proper training and education

  • Provide employees with a broad understanding of our systems and processes of analytical measurement and of statistical techniques

  • Establish long-term relationships with suppliers, encouraging them to adopt statistical methods and assure consistency in the quality of their products and services

  • Ensure that management supports never-ending improvement in quality and productivity

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Environmental Impact Mitigation:

Kanzaki Specialty Papers shares important responsibilities concerning the environment and protection of natural resources – including air, land and water. Kanzaki has and continues to support our obligations regarding the preservation of the environment with a set of written principles.

Kanzaki Specialty Papers is committed to:

  • Make environmental, health and safety considerations a priority in current and future operating facilities

  • Recognize the environmental, health and safety effects of product manufacture, distribution, use and disposal when developing and designing products to meet customer specifications

  • Monitor our environment, health, and safety performance to report regularly on these matters to Kanzaki’s Board of Directors as well as confirming our adherence to these principles annually to the American Paper Institute

  • Train employees in their environmental, health and safety responsibilities to promote awareness and accountability on these matters

  • Improve environmental, health and safety performance through support of research and development that advances the frontiers of knowledge

  • Communicate with employees, customers, suppliers, the community and public officials to build a greater understanding on environmental, health and safety matters

  • Participate constructively in the development of public policies on environmental, health and safety matters

  • Maintain, promote, and support sustainable forest management through our chain-of-custody forestry certification

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Safety Policies:

Kanzaki Specialty Papers is committed to providing a safe working environment for all employees. The management of this organization considers no phase of operation or administration as being of greater importance than accident prevention. It is the policy of the company to provide and maintain safe and healthful working conditions and to follow operating practices that will safeguard all employees and results in safe working conditions and efficient operation.

Kanzaki received the Occupational Safety Award of Honor from the Western New England Safety Council in 2013 by being recognized for reducing our Occupational safety incident rate and being below the North American Industry Classification System (NAICS) average.

Kanzaki received the Western New England Excellence and Safety Award from the Western New England Safety Council in 2014 by being recognized for demonstrating true and sustainable safety excellence in our Ware, Massachusetts manufacturing facility.

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Or, Send Us A Message!

90 Cummings St.

Ware, MA 01082

OFFICE: (413) 967-6204

SALES: (413) 967-6204

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