Business Purpose

Kanzaki Specialty Papers is committed to manufacturing and distributing quality surface coated materials in an atmosphere driven by cost-effective production and full utilization of its human resources.

Quality Policy

Leadership in quality has been established as the top priority that will make Kanzaki Specialty Papers the preferred supplier to our customers and improve financial results by freely utilizing the potential of employees to continually improve activities throughout the company.

It is the policy of Kanzaki Specialty Papers to:

• Provide products that meet the needs and expectations of our customers.
• Involve employees in the never-ending pursuit of continuous improvement in quality and in the efficiency of operations within the company.

Management Principles

• Our fundamental premise is that we can always improve on the current level of performance.
• Achieve continual improvement in quality and efficiency.
• Accept risks and aggressively pursue innovation as a means to improvement.
• Involve customers in establishing requirements and specifications.
• Institute ongoing, formal mechanisms for customer feedback on quality.
• Establish our manufacturing, marketing, technical, and administrative processes to assure satisfaction of our customers.
• Adopt the approach of defect prevention rather than defect detection.
• Foster teamwork in and between departments.
• Improve cost effectiveness by involving the employees at Kanzaki in identifying and resolving problems.
• Foster an environment free of fear by encouraging open communication and employee involvement.
• Hire the very best people available, and provide them with proper training and education.
• Provide employees with a broad understanding of our systems and processes of analytical measurement and of statistical techniques.
• Establish long-term relationships with suppliers, encouraging them to adopt statistical methods that assure consistency in the quality of their products and services.
• Ensure that management supports never-ending improvement in quality and productivity.
• Maintain, promote and support sustainable forest management through our chain-of-custody forestry certifications.